North Carolina: A Durham Clinic Walked a Patient to the Pharmacy Instead of Pointing
The story
Durham and Raleigh patients miss first fills because buses and confusion win.
Community clinics that escort people to the counter see more prescriptions actually start.
What happened next
Blood pressure and sugars move when the bottle exists at home, not only on a chart.
A lesson you can use this week
Walk someone through the next door. Do not assume a map is enough.
Sources
North Carolina community-health-center access features; AHRQ medication-adherence guidance.
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